Case Study: Client With Visible Scalp Assisted to Regrow Hair After Other Treatment Failed
Forty-two year old Kelly*had first noticed her hair beginning to thin about eight years ago. However the problem shedding became excessive after the birth of her last child, three years before contacting her local Ashley and Martin. Kelly had initially heard about Ashley and Martin on the television; she had done a little research about her hair loss online and found our presence there as well.
In the years before attending her free consultation, Kelly had been to see another hair loss clinic. She had been sold a six month program consisting of shampoo, laser treatment and vitamins. This had slowed the shedding a little, but had not succeeded in growing her hair back.
With such a severe patch of scalp showing through at the front, Kelly was devastated about the impact this had on her looks and worried she would soon need a wig to hide the visible scalp. The stresses that parenting brings together with the limited time to take care of her own nutritional needs had exacerbated the genetic condition she had inherited from her grandmother. Kelly’s own hair loss had surpassed her grandmother’s which had thinned but not to the extreme that her scalp was showing.
The consultant explained to her how targeting her hair loss with medical interventions as well as nutritional support would produce a better result than just laser therapy and vitamins on their own. Kelly immediately noticed the difference between the treatment program being offered to her now to the one she had tried previously was the involvement of qualified medical practitioners. The clinic she had tried previously had not sent her for blood tests to check for underlying medical issued contributing to her hair loss. She had also not been given prescription medication nor had her care overseen by a GP.
Feeling confident that Ashley and Martin could deliver what they promised, Kelly enrolled on a RealGROWTH® medications program.
The distance to the clinic made it difficult for Kelly to attend laser therapy appointments. The next time she was in to see her consultant was for her first Ashley and Martin Review four months into her treatment. Her consultant noted that Kelly had some broken skin on her scalp and worked with the clinic GP to switch Kelly’s medication to heal and protect her skin. A new compound of Kelly’s medication was ordered and Kelly was provided with new shampoo and conditioner more suitable to her needs. Kelly was grateful to find these changes to her treatment were all included in the price of her program and she had not incurred any extra costs while being provided with new products and support from the clinic doctor.
Several weeks after switching Kelly’s medication, her consultant followed up with her to see how she was going. Kelly’s skin had healed nicely and her consultant encouraged her to call immediately if she experienced any other discomfort. With such good service and results, Kelly was glad she had come to Ashley and Martin.
*name changed to protect privacy
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